WEBVTT

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But some of us continuing to work and learn from home high-speed

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for liable internet access is as important as ever,

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but for those who perhaps simply can't afford it or for those

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in rural areas with less reliable internet access the challenges

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associated with working from home or even more complicated

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So today we're going to be diving into what some of those challenges

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are and how organizations isps and future Technologies

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could even fix them stick around.

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Hi everyone, welcome back to today and Tack.

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I'm Julia bishop and I'm here with Diaz karibal at the founder

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and principal analyst of ZK research CS.

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Thank you so much for calling and chatting with me about this

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beer. I think this is a as you mentioned.

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Okay. This is an incredibly important product.

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I think is much more important than most people realize unless

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you've been affected by a few you may have no idea that these

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problems actually exist.

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Absolutely. So where are you know about 6ish months home from

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work from home when I learn from home stay-at-home orders

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across the u.s.

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Obviously different countries are in a bit of different

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circumstances, but we're going to be focusing on the u.s.

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Today. So I'm curious if we can talk a little bit just to start

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off about what some of the challenges were associated

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with internet access were, you know back in March and whether or

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not you know isps have really focused in on those challenges

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and fix them within you know these six months.

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Yeah, just to give you a I guess kind of a level sitting

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here. I do have some sort of interesting data points.

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I think they publish an annual internet report every year and

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they stated that they were 5.3 billion internet users today

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around the globe 3.6 or actually connected device for Capital

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book the average Broadband speed around the world.

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So I don't know if you can imagine having to do all the things

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to do over a hundred megabytes per second,

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but Broadband actually because it has become an essential

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part of Education of working of healthcare,

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even recreational activities in a lot of ways that we were watching.

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We can't go live sporting events.

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We watch one TV we can go to the gym.

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So we do a lot of at home cleaning and so without reliable

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internet access we can't do anything now if you look at the.

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Of time between December 2019 and March 2020 if it was the oecd

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reported that there were in this was at the start at 60%

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Traffic increase at the internet exchange Point soon.

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So that's where a lot of the isps come together.

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And that was we were literate crushing our our networks

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and a lot of the the isps about that braid their networks

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and things but even if they upgrade their Network the back hall that

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they have needs to be upgraded its walls or Internet

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Piers be upgraded you want to focus on the US and I can say

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that 60 million Americans today, they make up about 19.4% of the

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total population live in rural areas.

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And those were people don't have reliable internet access

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in Suburban areas, but 80% of the population have good high-quality

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broadband. That's only 60% rural areas.

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Even the access to smartphone to computer if you feel like it

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23% decrease in so rural Broadband in the u.s.

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Is a is a significant problem is there just isn't enough bandwidth

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there other countries around the

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In the world that have National Broadband policies we still

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don't and I think it's something that the society is something

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or Dumber. Just kind of ignored.

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I think later into our conversation.

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We can perhaps shift continue what specifically isps can do to

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lighten the load I guess or ease the burden on Rural communities

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and make sure that they have internet access but I'm curious

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from sort of an IT perspective.

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If you are, you know in your it within your organization

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your it Department probably deployed some solutions at the beginning of

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the pandemic as a friend work from home,

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but those Solutions are only as good as your home internet

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access, right? So if you're a working if I mean,

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oh and I T admin or I'm working in the IT department,

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but I've got an employee if you can't even access any of our

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corporate networks through VPN, for example, what am I supposed to

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do?

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Yeah, it's an interesting challenge variety and just to give

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you sense my background before as an analyst.

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Actually. I was in corporate it and I never in my wildest

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dreams that I never imagined.

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I think it would be worried about people at home and how they're connected

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in that was for the axis of luxury.

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Right and if people didn't have reliable access,

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well, they just didn't work from home.

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But now it's a necessity.

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I do think there are ways obviously keep are connected

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in vpns and even if they're using satellite access to stuff

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there are ways to optimize that traffic in Riverbend makes

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a cloud accelerator than Alexa Lee remove the number of packets

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on the network obviously with voice and video traffic.

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There's not much you can do about it.

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You can't accelerate video traffic because it's real time,

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right? And so the band is the bandwidth.

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There are some best practices it capristo.

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You can tell people that if you if you're on a meeting call,

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you know, something like this because you can call and you're

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not I'm presenting or you're not if you're not actually

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speaking.

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Turn your video off and that'll save a lot of bandwidth

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and you can have people monitor at that way.

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But if you don't have good access is not a lot you can do

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now, I think from an IT perspective.

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I have heard more companies taking responsibility

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and paint for that.

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They'd be a corporate deals that way I think it's a benefit

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the employer because a lot of the benefits employees had when

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they used to go in the office things like free lunches in the

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gym and stuff.

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Like that's all gone.

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Right? So I ate I do think companies are now looking at other

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ways to attract employees to retain employees and paying for

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broadband's one of them and I do think that they can help with

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that. I also think that if they have reliable 4G access,

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maybe they don't have a good wired access.

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You can get your mobile hotspot straight the little Verizon

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AT&T T-Mobile 4G cards.

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I personally have one of those because I use it when I can't

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actually get reliable wired access to that provides a good primary

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connection where you don't have it but it also an alternative

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connection if your primary goes down so it's it's not like at

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2 Oshkosh and there are some places where you can supplemented

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with cellular access but you know what to say.

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It's you have to handle each one on a case-by-case basis a few

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thousands of employees that spouse is a man hours that you saw

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the employee or for the individual student.

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The oldest really isn't on them to be able to do you know sneak

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out their own wireless connection because sometimes they either

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like I mentioned at the start of this video,

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they either simply can't afford it or they're just aren't a

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lot of options in their area.

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So this is me before apps like a two-part a little bit of a

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loaded question, but I think that in general whose responsibility

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is it to ensure that people have reliable internet access.

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Is it an ISP problem or is it the institutions that require

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at how can they sort of Juggle that it's hard for?

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Me, too?

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Because those companies run his businesses great and if you look

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at the way the phone system was built that we had an app called

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The Universal Services act.

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They guaranteed reliable phone service to everybody in the country.

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And so if you were seabra lilac clickbetter North Pittsburgh

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Telecom or something you got subsidized from the government

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to build up the phone network because delivering phone service

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to community with 10 people with a lot more expensive a lot less

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profitable than delivering phone service to a community

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with a million people.

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Right? And so if I'm an ISP and I have to go in through

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the rural areas is not a lot in it for me to do.

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So, right so unless there's some government-funded

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end and just see how since the pandemic that start we have had

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a number of Rural Broadband funding programs for the place.

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But now it's up to the ice beasts to go take advantage

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of those programs.

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So it's hard for me to put it on the is PMS the money's there

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are the institutions that require it.

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Could you more I think when you come to when it comes to Schools,

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they're requiring students to work from home.

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They're fine teachers teach from home.

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Well, those kind of cases they should be looking at what kind

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of internet access they have if they don't have high quality

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one. Maybe they can find a co-working space or something

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nearby that they can you go to something like that because

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I think I do think that you know,

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when you get down into this problem,

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I think it's up to the school in to make sure that everybody

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has good enough access.

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They can be educated property of the wave increases big division

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manager. I think that is where if your employees don't have

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reliable axis, you need to go do some work and do some research

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and find out what's available.

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Even if it's satellite access, right satellite is often known

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as the internet access of Last Resort,

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but if there isn't anything else available,

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yeah, it's expensive on the house.

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But that may be the difference in being mean to have an employee

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this productive in one that's not so did it's not there's

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no single person or single entity whose responsibility

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It's really a combination of those and it's Franklin situationally

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dependent and if if you know providing internet access to rural

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communities, for example, or you know, perhaps offering

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discounts or subsidies for lower-income communities are families

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people who would need internet access isn't always profitable

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for the isps.

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What options did these communities currently have?

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Like if I got to work from home if I've got to learn from

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home, what should I be looking at?

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Yeah, well, so the rorem there are programs in place for the

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eyes. This year the government put in place of 5G fund for Rural

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America spend up at 9 billion dollars for the next 10 years

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then 2019. There was a secure and trusted Communications

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Network act that will kick in a billion dollars over 10 years

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for World Broadband in 2019.

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There was something called the art off the world digital

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opportunity fund which brings 20 billion dollars in two phases

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that the FCC will fund for Rural Broadband.

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So there are programs out there.

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I think one of the issues is that a lot of times these programs

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are the funding is so complicated to get that when you're

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sure if you're you know Comcast to Verizon or something

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you have the Personnel to go fill out all the forms and stuff.

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But if you're a small I left her a small bribe and operator

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in the middle of you know, some remote area you may not have

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the technical wherewithal to fill these things out.

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So

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How to make it easier I think outside of that communities

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can actually look at it.

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If you look at a lot of third world countries communities

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will form cooperatives to bring in a high-speed connection

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into the community and then distribute access from there.

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And even if it's the point of you have to go to a common

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area to work and with the Kobe that might be yet.

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Maybe you have to maintain social distance and all that but I do

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think the communities could look at doing that.

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I might My Home Country Canada, there's a lot of communities

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that do that where they pull fiberglass the schools.

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The schools are wired up in the school plaid access to the community.

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So there are different ways around that.

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I think the the communities that don't have it really should

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be looking at doing some sort of Cooperative program is very

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common in the and underserved countries to do that side ideal,

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but at least it's a solution.

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Right and another solution that you mention of course is 5G and

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I think so often.

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I know certainly here on our channel to discuss it at length

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and a bit of a caveat with 5G has always been yellow be awesome,

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but it's not really here right now.

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And even when it is here, you know,

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there's going to be a Associated fees with carriers and making

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sure that you have an actual physical device that uses 5G.

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So I'm curious a little bit.

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I was you want to hear about how 5G could help in these circumstances,

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but I'm curious to for enroll at in rural areas.

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But 5G is going to be huge but for someone who like I've said

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from the beginning simply can't afford Wi-Fi.

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What are the unique hurdles associated with 5G?

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If I viewed interesting fruits of all,

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if you look at the coverage maps on the mobile operators

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a lot of the Resurrection left out of it,

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right? So you see the T-Mobile map that's all pink.

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And then there's a bunch of empty spots and the empty spots of

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the rule area.

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So assuming that we get 5G into those areas then again,

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this is the way we're from a community perspective from a Cooperative

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perspective. They were to go to a mobile operator.

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It might convince him to put a tower and there are you but you're

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right there is a cost associated with that although generally

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when I look at the pricing proposed pricing from from the mobile

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operators 5G isn't likely to be any more expensive than Forgiato

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think they're making me more money off 5G therefore but they're

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spending a bunch of money to do that.

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I think they'll try and sell you the services like security

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and things I do think that them 5G in some ways is getting

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easier the boys.

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I think if you look at the equipment manufacturer's

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the fact that we have software-defined networking transport

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today makes it easier to accept Networks in two more places

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and then the cloud the 5G infrastructure is actually build

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cloud-native now. So these things can be deployed right from

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the cloud and and do you need less equipment down on the ground

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cuz more of more of that stuff done in the closet.

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So I think there is innovation coming and you know that when

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you combine those things with open access your license spectrum

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and things like that, it's some fives you spell there is some

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5G Spectrum. It's completely open.

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It does remove the clothes nature friend that I I do think that

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we will likely see some alternative carriers pop-up Regional

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ones that offer CB arrested services that I think can be used

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in rural areas.

00:14:32.800 --> 00:14:39.600
So things are coming, but I don't think the other than cost

00:14:39.600 --> 00:14:40.500
will be a huge Turtle.

00:14:40.500 --> 00:14:42.500
I think if you can afford a mobile phone today,

00:14:42.500 --> 00:14:45.500
you should be able to afford a 5G one down the road.

00:14:46.400 --> 00:14:48.900
And then you could actually use that as Wi-Fi hotspot if you

00:14:48.900 --> 00:14:52.800
wanted to but but it will take longer to reach the rural areas

00:14:52.800 --> 00:14:55.500
that will let you know 30 NFL cities,

00:14:55.500 --> 00:15:01.400
right? So I'm curious to shifting back to a bit of how this

00:15:01.400 --> 00:15:03.700
is going to be known Enterprise issue.

00:15:03.700 --> 00:15:08.500
Perhaps is what the longer term effects of the lack of Internet

00:15:08.500 --> 00:15:11.400
access really means we didn't you just mention correctly.

00:15:11.400 --> 00:15:15.000
So at the beginning of our video here is that this is not a

00:15:15.000 --> 00:15:18.700
new problem. It's just especially Amplified because now we all

00:15:18.700 --> 00:15:21.900
need to be home and we can't go to the common places that probably

00:15:21.900 --> 00:15:24.900
wants her light on for Reliable internet access,

00:15:24.900 --> 00:15:25.800
you know, we can't go to work.

00:15:25.800 --> 00:15:26.400
We can't go to school.

00:15:26.400 --> 00:15:30.300
We can't go to Starbucks, wherever you're going the library

00:15:30.300 --> 00:15:33.100
co-working spaces. We can't go there anymore.

00:15:33.100 --> 00:15:37.500
So what are some of the longer-term implications of the lack

00:15:37.500 --> 00:15:40.500
of Internet access and if you know underserved communities

00:15:40.500 --> 00:15:42.000
don't receive it.

00:15:42.000 --> 00:15:43.900
What could that mean for the future?

00:15:43.900 --> 00:15:45.700
What could that mean for Enterprises?

00:15:46.600 --> 00:15:50.600
Yeah, it's an interesting question because if you're a c i o r

00:15:50.600 --> 00:15:53.600
a business. You might think we're do I care about the rule areas.

00:15:53.600 --> 00:15:58.700
Right? But one of the one of the big lessons that we've learned

00:15:58.700 --> 00:16:00.700
from covid-19 don't need to be in the office.

00:16:00.700 --> 00:16:03.800
And so there's many companies you like Twitter's announces

00:16:03.800 --> 00:16:05.500
like benzo announces, right?

00:16:05.500 --> 00:16:06.600
They're not going back to the office.

00:16:06.600 --> 00:16:10.400
If you're staying indefinitely remote and what are the advantages

00:16:10.400 --> 00:16:11.400
they talk about it.

00:16:11.400 --> 00:16:13.700
They can hire Talent from anywhere, right?

00:16:13.700 --> 00:16:18.200
So that's true kind of if they have good internet access.

00:16:18.200 --> 00:16:21.400
So companies might be looking at trying to expand their work

00:16:21.400 --> 00:16:25.400
for it. We've already heard about this math of Exodus from cities

00:16:25.400 --> 00:16:27.900
are in a people have an expensive cities New York,

00:16:27.900 --> 00:16:29.000
San Francisco place like that.

00:16:29.000 --> 00:16:32.300
People are moving and they're moving out the watch.

00:16:32.300 --> 00:16:34.300
Henna, Idaho the Carolinas things like that.

00:16:34.300 --> 00:16:37.300
And so if your company in your trying to hire the best people

00:16:37.300 --> 00:16:42.300
and that you hire somebody and they can't collaborate

00:16:42.300 --> 00:16:45.300
property with your company over video than that investment

00:16:45.300 --> 00:16:45.900
was wasted or

00:16:46.600 --> 00:16:49.600
That writes the news that immediate issue I think longer-term.

00:16:49.600 --> 00:16:52.200
What were at risk at here.

00:16:52.200 --> 00:16:56.100
Is this already a big economic divide in this country and that

00:16:56.100 --> 00:17:00.000
economic divide. Jeremy has led to an education and I think

00:17:00.000 --> 00:17:03.100
I lack of quality Broadband to create a bigger one,

00:17:03.100 --> 00:17:06.500
which means the hiring pool that you have in the future because

00:17:06.500 --> 00:17:10.600
much smaller because the underserved communities didn't get the

00:17:10.600 --> 00:17:14.100
right education and place in those those kids didn't go to the

00:17:14.100 --> 00:17:16.000
better schools and things like that.

00:17:16.000 --> 00:17:19.300
So I think chrisa a much smaller pool of people if you looking

00:17:19.300 --> 00:17:21.400
right now at this distance the u.s.

00:17:21.400 --> 00:17:24.900
Is already in the bottom half of the world when it comes to stem

00:17:24.900 --> 00:17:27.800
right which is frankly embarrassing cuz this is where all the

00:17:27.800 --> 00:17:31.700
Innovation comes from and I think we're putting that at risk

00:17:31.700 --> 00:17:35.800
and so I think they're I'd like to see more Business Leaders

00:17:35.800 --> 00:17:39.900
Step Up. We've seen them step up in the areas of univ inclusion

00:17:39.900 --> 00:17:41.200
diversity things like that.

00:17:41.200 --> 00:17:43.900
This this is something that's really flown under the radar.

00:17:43.900 --> 00:17:46.100
But I think it's something that that the business community.

00:17:46.600 --> 00:17:52.000
Rally around and stuff here you so much for calling in and chatting

00:17:52.000 --> 00:17:52.500
with me about this.

00:17:52.500 --> 00:17:56.400
It is a certainty of pervasive issue and also certainly

00:17:56.400 --> 00:17:59.700
one that is not going to go away but hopefully there are going

00:17:59.700 --> 00:18:01.800
to be some tangible Solutions soon.

00:18:01.800 --> 00:18:05.700
So it just makes everything makes you no internet access should

00:18:05.700 --> 00:18:07.600
not be it should be Equitable for everyone.

00:18:07.600 --> 00:18:09.300
So I really appreciate you calling and chatting.

00:18:09.300 --> 00:18:11.900
Thank you. Yeah, it was John Chambers.

00:18:11.900 --> 00:18:15.100
I think that said way back in the day that it was built the

00:18:15.100 --> 00:18:18.300
internet and education with the two ready for Elijah in the world.

00:18:18.300 --> 00:18:22.100
So we have all the Educational Tools but we still don't have

00:18:22.100 --> 00:18:25.400
internet everywhere on that sub, you know Frank over 20 years

00:18:25.400 --> 00:18:31.200
after he said that so it's a form of government in our business

00:18:31.200 --> 00:18:34.400
isn't really everybody to solve but I think we're focused

00:18:34.400 --> 00:18:34.900
on weekend.

00:18:35.600 --> 00:18:38.000
Absolutely perfect closing out.

00:18:38.000 --> 00:18:40.000
So thank you so much again for calling and I really appreciate

00:18:40.000 --> 00:18:43.600
it and thank you all so much for watching episode of today

00:18:43.600 --> 00:18:45.100
and Tack. If you'd like to this video,

00:18:45.100 --> 00:18:47.400
be sure to give the thumbs-up And subscribe to my channel

00:18:47.400 --> 00:18:48.800
and hit the Bell icon in the corner.

00:18:48.800 --> 00:18:50.400
So you notified every single time.

00:18:50.400 --> 00:18:51.200
We post a new video.

00:18:51.200 --> 00:18:56.200
You going to come comments questions or thoughts about internet

00:18:56.200 --> 00:18:58.900
access perhaps you have struggled with finding reliable

00:18:58.900 --> 00:19:00.900
internet access in your community.

00:19:00.900 --> 00:19:03.700
I'm really curious to hear your thoughts and your experiences.

00:19:03.700 --> 00:19:05.000
So, please leave them in the comments below.

00:19:05.000 --> 00:19:07.800
Thanks again for watching and I'll see you next time.