1 00:00:00,087 --> 00:00:02,670 (upbeat music) 2 00:00:06,321 --> 00:00:09,860 - AT&T turns the HBO brand into a bad discount ad. 3 00:00:09,860 --> 00:00:13,680 And Budweiser drops a pandemic remix of a classic spot. 4 00:00:13,680 --> 00:00:15,517 I'm Jeff Beer, and this is Fast Company's 5 00:00:15,517 --> 00:00:17,320 "Brand Hit and Miss of the Week". 6 00:00:17,320 --> 00:00:19,210 This week's miss goes to HBO Max, 7 00:00:19,210 --> 00:00:21,330 The newest streaming service from AT&T 8 00:00:21,330 --> 00:00:22,680 and Warner Media Entertainment. 9 00:00:22,680 --> 00:00:25,600 It was back in October 2016 that AT&T announced 10 00:00:25,600 --> 00:00:27,880 that it wanted to acquire Time Warner. 11 00:00:27,880 --> 00:00:30,520 Finally closing the deal by June 2018. 12 00:00:30,520 --> 00:00:31,830 A few months later, it announced 13 00:00:31,830 --> 00:00:33,840 it was gonna create a new streaming service. 14 00:00:33,840 --> 00:00:36,090 And that streaming service became HBO Max. 15 00:00:36,090 --> 00:00:38,510 So depending on who you ask, and your proficiency 16 00:00:38,510 --> 00:00:40,470 with rudimentary math, the company has had 17 00:00:40,470 --> 00:00:42,610 somewhere between 18 and 40 months 18 00:00:42,610 --> 00:00:44,220 to come up with a marketing plan here. 19 00:00:44,220 --> 00:00:46,243 The result, it's not HBO marketing, 20 00:00:46,243 --> 00:00:48,880 it's HBO Max, and it's terrible. 21 00:00:48,880 --> 00:00:50,790 Here we have Warner Media trying to sell 22 00:00:50,790 --> 00:00:52,880 one of the greatest dramatic television shows 23 00:00:52,880 --> 00:00:56,730 of all time alongside two really popular sitcoms, 24 00:00:56,730 --> 00:00:58,900 with a really, really bad pun. 25 00:00:58,900 --> 00:00:59,770 Who is this for? 26 00:00:59,770 --> 00:01:01,820 Last year, Warner Media entertainment chairman, 27 00:01:01,820 --> 00:01:05,487 Bob Greenblatt, described Netflix to NBC like this, 28 00:01:05,487 --> 00:01:07,747 "Netflix doesn't have a brand," he said. 29 00:01:07,747 --> 00:01:10,360 "It's just a place you go to get anything. 30 00:01:10,360 --> 00:01:12,210 It's like Encyclopedia Britannica. 31 00:01:12,210 --> 00:01:14,901 What we're trying to do is preserve the quality and elegance 32 00:01:14,901 --> 00:01:17,487 of what HBO has been doing for 40 years 33 00:01:17,487 --> 00:01:19,970 and at the same time increase it's output 34 00:01:19,970 --> 00:01:22,050 to a reasonable degree that doesn't affect 35 00:01:22,050 --> 00:01:24,100 the quality, and elegance, and beauty." 36 00:01:24,100 --> 00:01:25,820 Now look at that add again. 37 00:01:25,820 --> 00:01:27,050 Beauty, elegance? 38 00:01:27,050 --> 00:01:27,883 Not so much. 39 00:01:27,883 --> 00:01:29,580 It's one thing to bundle all this content 40 00:01:29,580 --> 00:01:32,300 onto one platform, but it's another entirely 41 00:01:32,300 --> 00:01:34,120 to try and cram it all into one ad. 42 00:01:34,120 --> 00:01:36,240 As confusing as that is for a strategy, 43 00:01:36,240 --> 00:01:38,230 it doesn't help when the creative looks like 44 00:01:38,230 --> 00:01:40,410 a bus stop ad for a discount mobile deal. 45 00:01:40,410 --> 00:01:42,960 Of course, with its giant collection of movies, 46 00:01:42,960 --> 00:01:45,038 shows, and all that HBO gold, 47 00:01:45,038 --> 00:01:47,630 HBO Max is sure to be popular with viewers. 48 00:01:47,630 --> 00:01:50,100 But as a brand, HBO wasn't just a master 49 00:01:50,100 --> 00:01:52,270 at creating prestige TV, it was also 50 00:01:52,270 --> 00:01:54,310 pretty damn good at marketing itself. 51 00:01:54,310 --> 00:01:56,960 Remember the Bud Light "Game of Thrones" Super Bowl ad? 52 00:01:56,960 --> 00:02:01,250 So far, HBO Max is a complete and utter dilution 53 00:02:01,250 --> 00:02:04,020 of that brand image built over 40 years. 54 00:02:04,020 --> 00:02:08,420 HBO Max's new tagline is, "Where HBO meets so much more." 55 00:02:08,420 --> 00:02:10,670 But by the looks of the marketing so far 56 00:02:10,670 --> 00:02:12,350 we could use a whole lot less. 57 00:02:12,350 --> 00:02:14,590 Our hit pick this week is Budweiser. 58 00:02:14,590 --> 00:02:16,510 Late last week Budweiser decided 59 00:02:16,510 --> 00:02:18,637 to drop a remix of a classic ad. 60 00:02:18,637 --> 00:02:20,637 - What's up? - What's up? 61 00:02:21,620 --> 00:02:24,400 - People loved how it hilariously illustrated friendship. 62 00:02:24,400 --> 00:02:26,330 And it probably sold a hell of a lot of beer. 63 00:02:26,330 --> 00:02:27,920 Fast forward a couple decades, 64 00:02:27,920 --> 00:02:29,910 and Bud's adapted this idea of friendship 65 00:02:29,910 --> 00:02:31,880 to these unique times, and the importance 66 00:02:31,880 --> 00:02:33,960 of checking in on your pals in isolation. 67 00:02:33,960 --> 00:02:35,090 Whether they live alone, 68 00:02:35,090 --> 00:02:37,240 or they're drowning in parental homeschool hell, 69 00:02:37,240 --> 00:02:39,640 friends need a call from friends. 70 00:02:39,640 --> 00:02:43,160 The new spot stars former NBA champs and teammates, 71 00:02:43,160 --> 00:02:45,910 Dwyane Wade and Chris Bosh, in a video chat. 72 00:02:45,910 --> 00:02:48,700 Along with WNBA legend, Candace Parker, 73 00:02:48,700 --> 00:02:51,100 and Wade's wife, Gabrielle Union. 74 00:02:51,100 --> 00:02:52,820 It's a good bit of lighthearted fun 75 00:02:52,820 --> 00:02:53,740 that ends with a plug for 76 00:02:53,740 --> 00:02:56,130 the Salvation Army's Emotional Care Hotline. 77 00:02:56,130 --> 00:02:59,407 Up in Canada, the brand took the original 1999 spot 78 00:02:59,407 --> 00:03:02,460 and adapted it with a more socially distant script. 79 00:03:02,460 --> 00:03:03,960 - What's up? 80 00:03:03,960 --> 00:03:05,620 - Nothing B, in quarantine. 81 00:03:05,620 --> 00:03:08,290 - Advertising beer right now is a balancing act. 82 00:03:08,290 --> 00:03:10,650 There's a fine line between promoting fun 83 00:03:10,650 --> 00:03:12,370 and a Tuesday breakfast happy hour. 84 00:03:12,370 --> 00:03:15,140 Here, Bud's done a fantastic job of cashing in 85 00:03:15,140 --> 00:03:16,840 on some vintage cultural clout. 86 00:03:16,840 --> 00:03:17,850 That's it for now. 87 00:03:17,850 --> 00:03:18,970 Let us know your picks. 88 00:03:18,970 --> 00:03:19,840 Thanks for watching. 89 00:03:19,840 --> 00:03:21,210 And we'll see ya next time. 90 00:03:21,210 --> 00:03:23,877 (dynamic music) 91 00:04:02,103 --> 00:04:04,770 (bird chirping)